Bus - How To Catch

Arrival Guide Bus

This is the recommended method of getting to Niseko from the airport. The bus leaves directly from the airport and drops you in the middle of Niseko Grand Hirafu village (Hirafu Welcome Centre) where you can call us to come and pick you up. 

Buses must be pre-booked more than 9 days before your stay to ensure a spot on the bus and lodge transfer on arrival. Please view our Bus – How to Book page for more details.

How To Catch The Bus

Catching the bus to the lodge from New Chitose airport is easy. Just follow the below guides and you’ll be sitting by the fire in the lodge in no time.


Catching The Bus at New Chitose Airport

1 – Collect luggage and go to ‘Bus Tour Desks’ 15 minutes before bus departure

Resort Liner - New Chitose Domestic Airport - Meeting Point

Resort Liner - New Chitose International Airport - Meeting Point

2 – Give name to counter staff and double check destination is Hirafu Welcome Centre

3 – Follow staff directions and catch bus to Hirafu Welcome Centre

Arriving at Niseko (Hirafu Welcome Centre)

1 – Arrive at Welcome Center



2 – Call lodge via payphone outside Hirafu Welcome Centre for van pickup

  • Phone numbers to call for pickup
    • Ramat Lodge – 215 088
    • Snowgum Lodge – 212 555
  • The payphone requires a ¥100 coin to make calls
  • Please note depending on traffic it can take between 5-15 minutes from phone call to van arrival
  • Lodge transfers must be pre-booked, please view our Bus – How to Book page for more details


Payphone at Welcome Centre

3 – Keep an eye out for the Ramat Niseko van and staff


Ramat Niseko Van Photo