Bus - How To Book
Bus is the recommended method of getting to the lodge from Sapporo (New Chitose Airport). The bus leaves directly from the airport and drops you in the middle of Hirafu Village (Hirafu Welcome Centre) where you can call us to come and pick you up.
See below information on How to Book and Frequently Asked Questions.
OPTION 1 – BOOK YOUR BUS DIRECTLY WITH US
With this option, there’s no need to book Lodge Transfers in Option 2. We’ll receive your bus details through your booking and arrange your pick-up or drop-off at the Hirafu Welcome Centre.
Visit our Transfers Booking Page to book your Resort Liner Bus between New Chitose Airport and Hirafu Welcome Centre. Please note that this option is available only if booked more than 9 days before your stay.
If you require more detailed instructions on booking please go to Bus Booking Specific Instructions.
What if I am within 9 days of my booking and haven’t booked a bus from New Chitose Airport to Hirafu Welcome Centre? – Please follow the instructions at https://ramatniseko.com/your-arrival-plans/
What if my flight time doesn’t align with the bus timetable? – There are two options:
1) Private Transfer (recommended) – Book your private transfer here for a comfortable and direct ride
2) Catch a Train – Learn how to catch the train here to make the journey as easy as possible
More questions, check out our Frequently Asked Questions.
OPTION 2 – BOOK BUS EXTERNALLY + Email us your bus details
You only need to EMAIL US YOUR BUS DETAILS if you do not book a bus via Option 1 above. That means follow Option 2 if you have not booked with Resort Liner via our Transfers Booking Page.
- Step 1 – Book your ARRIVAL and DEPARTING buses between New Chitose Airport and Hirafu Welcome Centre externally (see bus booking information here)
- Step 2 – Email the below details to info@ramatniseko.com
- Bus Date
- Bus Number
- Bus Time (time “Arriving To” or “Leaving From” the Hirafu Welcome Centre)
INSTRUCTIONS ON CATCHING THE BUS
Click on the below link for details instructions on catching the bus from New Chitose Airport to Hirafu Welcome Centre.
Frequently Asked Questions
WHAT IF I AM WITHIN 9 DAYS OF MY BOOKING AND HAVEN’T BOOKED A BUS FROM NEW CHITOSE AIRPORT TO HIRAFU WELCOME CENTRE?
Please follow the instructions at https://ramatniseko.com/your-arrival-plans/
WHAT IF MY FLIGHT TIME DOESN’T ALIGN WITH THE BUS TIMETABLE
There are two options:
1) Private Transfer (recommended) – Book your private transfer here for a comfortable and direct ride
2) Catch a Train – Learn how to catch the train here to make the journey as easy as possible
HOW DO I CATCH THE BUS WHEN I ARRIVE AT THE AIRPORT?
See our Bus – How to Catch page.
HOW DO I PAY?
We use PayPal as our payment processor. Follow the prompts via our Transfers Booking Page and you will be redirected to PayPal.
I AM HAVING TROUBLE BOOKING, WHAT DO I DO?
Please email a screenshot and some information regarding your issue to info@ramatniseko.com.
MY FLIGHT HAS BEEN CANCELLED / MISSED / SIGNIFICANTLY DELAYED, WHAT DO I DO?
If your flight details are recorded correctly with Resort Liner, they will be aware of any delays to your flight. Resort Liner attempts to hold the bus for slight flight delays. Please head directly to the bus counter as soon as you land.
If you know you will miss the bus because your flight is cancelled/missed/significantly delayed, you need to contact Resort Liner via phone on +81 11 200 0506 (local call 011 200 0506) to reschedule your bus.