Ramat – Testimonials

Here at Ramat Niseko we pride ourselves on providing 100% customer service, homely style accommodation and going above and beyond for the needs of our guests . But don’t just take our word for it, here is what our previous guests have said about our efforts.

TripAdvisor

Read unbiased opinions about Snowgum Lodge at TripAdvisor.

“AMAZING”

This place is amazing! I love eating and I wouldn’t trade this for a 5-star hotel with an all-day buffet! The owners showed us around the city and picked us up from the ski slopes when we requested. We visited in winter and the place kept us extremely warm (being for the tropics of north queensland!) I will be recommending this hotel to all my friends!

Thank you all for a great stay. Bring on the Pow Pow

“great experience. Lovely staff”

Nice concept to discover Japan skiing village.The staff is extremely helpful and friendly.They can advise on everything to do around (eat out, activities etc…)Place is clean and well located. Great bar.

“Great Stay, wonderful people”

We arrived late Christmas afternoon only to be invited to the family, staff & friends Christmas dinner at the neighbouring sister lodge Snowgum. Our stay only got better from there and over the 6 days we got to know all the staff who were all really accommodating and went out of their way to make all of our group feel welcomed.

Every night there seem to be a event of some type put on by the lodge. Mishi and Elena put on a great & cheap set menu one night, Garry and Barry kept the draft Sapporo flowing nightly at the bar and Alan the owner organised a guests and staff pool competition against a nearby lodge. Being outside of town wasn’t a problem as Barry and Garry regularly dropped anyone out to the village and it was only a 10min walk home, including the mandatory late-night-deep-fried-chicken stop in at the Lawson.

We later stayed at a private lodge but we commented how we missed the communal feeling we had a Ramat. I have been to Niseko three times and hands down it has been the best place to date. It will definitely be my first place I look, next time I go back.

“Amazing”

What’s not to like. Family-style lodge with excellent staff, facilities and atmosphere. I stayed in the bunkroom, which is well equipped compared to most backpacker/budget accommodation. Clean room, clean bedding and towels supplied and plenty of space to store gear.

if you’re looking for a quiet, friendly lodge in the quiet end of town, then this is ideal. Transport around the village is fantastic – shuttle buses all the time, taxis and the lodge runs their own ‘First Tracks’ shuttle in the morning. Gets you to the gondola before it opens. I think it’s easier to get to/from the lodge to the lifts than it is in town. If you stay right in Hirafu, you need to walk up and down the hills. I’d rather get a bus!

Probably the best aspect of this lodge is the staff. Easy going, ridiculously helpful and knowledgeable about the mountains and town. More than happy to help with trips into town, bookings at restaurants (over the phone can be tricky…), getting about and general advice.

Bottom line – for the money a single traveller won’t find a better deal than this. For couples I suspect it’s much the same too. You won’t find a friendlier place on the mountain either.

“Affordable stay, super atmosphere. Like staying at a mate’s place.”

Lodge was clearly a few years old and not as “pristine” as a hotel might have been, but it was clean and the apartment was very spacious for four people. The staff were friendly and very accommodating. Although it wasn’t ski in/ski out accommodation, the friendly atmosphere, free shuttles to town and spacious lodgings more than made up for it.

Bar and pool table/darts upstairs. Continental breakfast with fresh cooked eggs and/or porridge. Drying room for snow gear. Washing machine. In-house Thai massage. There are a couple of restaurants within walking distance which the staff will point out, but they also run people into the main street at night if they want to go out for dinner or drinks.
Did I mention the super friendly staff???!

“Better than a 5-star hotel”

From the warm welcome first by Gary at the bus station, to Sue, Erina and Mitchiko at the lodge, to the generous credit we had to put toward the bar, meals and other services, the advice and help with lift tickets,supermarkets, restaurants etc.

Nothing seemed to faze anyone – our lazy teens and late starts to the day must have been a pain to Gary who was already busy shovelling snow. But he and Mitchiko happily ferried us to the snow and beyond at any hour.

Erina, the Japanese yogi and masseuse was regularly disturbed by our requests for more miso please. Her Japanese Sushi making dinner is a must-do, as is Alan’s traditional Thai BBQ and Friday night Pool competition with a twist. (Prepare for annihilation!)

The kids were spoilt by an endless choice of DVDs, wii, pool table, playstation, bottomless hot chocolates and open fire place.They want to return every year and stay only at Ramat. As our 11 year old said: Ramat is better than a 5-star hotel with an all day buffet.

Thank you Ramat. We will definitely be back.

“The feeling of home in another country!”

We had heard about Ramat from friends and we were wanting somewhere with our own bathroom and not too expensive, for the family. I had read the Lonely Planet guide of Japan and Katie answered any questions I had about skiing in Japan. Our stay was early in the season, and after Katie emailed us about the amount of snow they had had prior to us leaving, we were looking forward to our time in the snow! The email also contained what was happening over Xmas while we were there.
The staff- Gary, Mitchico and Katie were warm, friendly and welcoming. Nothing seemed too much to ask.

“Awesome from Barney and Jodi!!!”

Had the BEST time here…. loved the warm welcome, lifts into town and the slopes pretty much whenever required, and the pool was great -…. not to mention the bar, and icicles and fresh pow outside the window to have with Baileys…. ?

All the staff are FAB! Were very happy to help and also leant us kit – when ours got damaged and leaked!!
Room was very warm ………too hot if not careful! ………. oh and the Thai massages on offer were fantastic — Jodi and I had a great time and would recommend this place to all..

“From Swiss regulars – cozy home-feel Western lodge with superb service”

Yes we are indeed the kind of picky spoiled Swiss who sniff at the quality of ski resorts, and we hardly ever return to the same place for vacation twice. But ever since we discovered the amazing powder paradise Niseko, we return there every year, and since ski season 2008/09 we are regulars at the Ramat Niseko (when they first opened).

Alan, Sue and Gary make you feel like family. Everything you need is arranged by them: Airport transfer, ski rentals, lift passes and any extra requests. Even if there is a shuttle bus stop very close to the lodge, they will make sure to drive you to the ski lifts in the morning, to town for onsen or dinner in the evening, to the ski rental place, supermarket and even to the doctor’s if you need it.

“Superbly run lodge and a wonderful winter stay”

Me and 2 friends stayed at Ramat Niseko from 29 dec 2010 to 1 Jan 2011. The tripple room was perfect for us. 3 single beds. carpet is clean as new. good privacy, bathroom and wardrobe are separated. The living room and dining room upstair make us feel cozy at home. We feel safe eventhough the room was never lock !

Although the lodge is not walking to the ski field, Gary was wonderful , he send us to ski Field every morning, and drive us to ski rental shop and return the ski gear too, transport has never been an issue, the free shuttle run from 8 am to 9pm, if you miss the free shuttle, taxi is only 560 yen. Not a problem at all !